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01 Strategic Planning

A concept diagram was created from strategic documentation and discussion

Stakeholders and UX developed a shared content vision


02 Hypothesising

Several hypothetical navigation structures were proposed


03 Testing

The taxonomies were tested on users with Treejack and OptimalSort - two resources provided by Optimal Resource Software


04 Analysing & Re-testing

  • The results were inconclusive as no one route was clearly the most successful

  • A hybrid navigation was created from the most successful paths of all 3 tests

  • The hybrid navigation was tested on Treejack and emerged the clear winner


05 Site Mapping

A sitemap was created from the verified hybrid structure


06 Design

​The questions asked during testing proved so popular with stakeholders, they became the basis of the homepage structure.

The site won the Digital Impact Award.

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